Contact Us


Customer Service- ASICS EUROPE B.V.

Telephone:
+44 1925599784

Email:
consumer-uk@asics.com

Customer service for online sales: Monday to Friday 8:00am to 5:00pm.

  • General customer service for online enquiries;
  • Questions on orders;
  • Questions on shipments or deliveries;
  • Questions on shipping and returns;
  • Questions on refunds;
  • Questions on availability of product on the webstore;
  • Notifications of Website errors or payment issues.

We will be happy to answer your questions on the above when you call this number +44 1925599784 or email us on consumer-uk@asics.com. Our business hours are Monday to Friday 8:00am to 5:00pm.

On Saturdays between 10:00am and 8:00pm it's possible to contact our stores if you have any questions about our products.

Please note that due to public holidays our customer service agents will not be able to answer your telephone calls on the dates listed below:
6/01, 14/04, 17/04, 1/05, 5/06, 24/05, 15/8, 11/09, 25/09, 12/10, 1/11, 6/12,8/12, 25/12, 26/12.
If you wish to contact us on these dates, please do so via e-mail and your message will be dealt with once our offices reopen.

CONSUMER SERVICE - OTHER ENQUIRES 

Consumer service for non online shop related enquires: 

  • General consumer service for NON online enquiries;
  • Questions on product technology
  • Advice on which product to buy
  • Complaints about quality issues
  • Questions on ASICS retail stores

Monday to Friday 8:00am to 5:00pm.

Telephone:
+44 1925 599784

Email:
consumer-uk@asics.com


ASICS UK LTD.:

Telephone:
+44 01925 243360

Email:

info-uk@asics.com

ASICS UK Ltd, General inquires, non consumer related. Monday to Thursday  9:00am to 5:00pm, and Friday 9:00am to 4:30pm:

  • Questions on independent retailers
  • Questions about sponsorship
  • Questions on company policies

For questions on the above or other general questions not related to the online store please call this number +44 01925 243360 or email us on info-uk@asics.com.

Other Regions

GREECE

ASC MAP Α.Ε.Β.Ε
Γρ. Λαμπράκη 24
16674 Γλυφάδα
Αθήνα, Ελλάδα

TEL: +30 210 98 70 970
FAX: +30 210 98 80 819
info_asics@mapgroup.gr

TURKEY

ASICS TÜRKİYE
European Fashion & Sports Investments Giyim Malz. Tic. Ltd. Şti Sanayi Mah. Turan Cad.
No: 27 Kat:1
Kağıthane/ İstanbul/ Türkiye

TEL: +90 212 324 47 10
FAX: +09 212 324 47 10
turhan.koray@efsi.com.tr

HUNGARY

ASICS Austria GmbH
Branboxx Salzburg GmbH
Moosfelstraße 1
5101 Bergheim

TEL: +43 662 / 454 681
TEL: +43 662 / 454 681-40
kundenservice-at@asics.com

SLOVENIA

ASICS Austria GmbH
Branboxx Salzburg GmbH
Moosfelstraße 1
5101 Bergheim

TEL: +43 662 / 454 681
TEL: +43 662 / 454 681-40
kundenservice-at@asics.com

CZECH REPUBLIC

ASICS Austria GmbH - organizační složka
Fashion Arena Outlet Centrum - j.94
Zamenhofova 440
08 00 Praha 10

TEL: +420 226 218 046
MOB: +420 721 765 658
kundenservice-at@asics.com

SLOVAKIA

ASICS Austria GmbH
Branboxx Salzburg GmbH
Moosfelstraße 1
5101 Bergheim

TEL: +43 662 / 454 681
TEL: +43 662 / 454 681-40
kundenservice-at@asics.com