Contact US


Customer Service- ASICS EUROPE B.V.

Telephone:
0808 234 19 18

Email:
customercare-uk@asics.com

Customer service for online sales: Monday to Friday 8:00am to 6:00pm

  • General customer service for online enquiries;
  • Questions on orders;
  • Questions on shipments or deliveries;
  • Questions on shipping and returns;
  • Questions on refunds;
  • Questions on availability of product on the webstore;
  • Notifications of Website errors or payment issues.

We will be happy to answer your questions on the above when you call this number 0808 234 19 18 or email us on customercare-uk@asics.com. Our business hours are Monday to Friday 9:00am to 6:00pm.

On Saturdays between 10:00 and 20:00 it's possible to contact our stores if you have any questions about our products.

Please note that due to public holidays our customer service agents will not be able to answer your telephone calls on the dates listed below:

28/03, 05/05, 01/05, 16/05, 21/07, 15/08, 01/11, 11/11
If you wish to contact us on these dates, please do so via e-mail and your message will be dealt with once our offices reopen.

ASICS UK LTD.:

Telephone:
01925 243360
E-mail:
info-uk@asics.com

ASICS UK Ltd, sales and customer Service Monday to Thursday 9:00am to 5:00pm, and Friday 9:00am to 4:30pm

  • Non websales questions
  • Questions on product technology
  • Advice on which product to buy
  • Complaints about quality issues
  • Questions on ASICS retail stores
  • Questions on independent retailers
  • Questions about sponsorship
  • Questions on company policies

For questions on the above or other general questions not related to the online store please call this number 01925 243360 or email us on info-uk@asics.com

Other Regions

GREECE

ASC MAP Α.Ε.Β.Ε
Γρ. Λαμπράκη 24
16674 Γλυφάδα
Αθήνα, Ελλάδα

TEL: +30 210 98 70 970
FAX: +30 210 98 80 819
info_asics@mapgroup.gr

TURKEY

ASICS TÜRKİYE
European Fashion & Sports Investments Giyim Malz. Tic. Ltd. Şti Sanayi Mah. Turan Cad.
No: 27 Kat:1
Kağıthane/ İstanbul/ Türkiye

TEL: +90 212 324 47 10
FAX: +09 212 324 47 10
turhan.koray@efsi.com.tr

HUNGARY

ASICS Austria GmbH
Branboxx Salzburg GmbH
Moosfelstraße 1
5101 Bergheim

TEL: +43 662 / 454 681
TEL: +43 662 / 454 681-40
kundenservice-at@asics.com

SLOVENIA

ASICS Austria GmbH
Branboxx Salzburg GmbH
Moosfelstraße 1
5101 Bergheim

TEL: +43 662 / 454 681
TEL: +43 662 / 454 681-40
kundenservice-at@asics.com

CZECH REPUBLIC

ASICS Austria GmbH - organizační složka
Fashion Arena Outlet Centrum - j.94
Zamenhofova 440
08 00 Praha 10

TEL: +420 226 218 046
MOB: +420 721 765 658
kundenservice-at@asics.com

SLOVAKIA

ASICS Austria GmbH
Branboxx Salzburg GmbH
Moosfelstraße 1
5101 Bergheim

TEL: +43 662 / 454 681
TEL: +43 662 / 454 681-40
kundenservice-at@asics.com