60-day money back guarantee

Our customer satisfaction levels are high and we are confident in the quality of our products so we’re offering all ASICS consumers a risk free opportunity to test ASICS footwear and clothing for 60 days. If you’re not 100% satisfied with your gear after you’ve run your miles and pushed them to their limit, simply follow the steps to claim and get a full refund on your purchase. No questions asked and no need to wipe your feet.







STEPS TO CLAIM

Buy ASICS footwear and clothing

Test for 60 days.

Not 100% satisfied?

Send back the ASICS footwear and clothing following the returns process

... get your money back




TRY THESE PRODUCTS FOR 60 DAYS


CONSUMER CONTACT HUB

Our specialists are at your service for information and assistance, whether it's related to our online shop or any other inquires. Click here.

Free standard delivery

Standard delivery is always free. For more on where we deliver and how long it takes click here.

Free returns

You can use our FREE return service to return any item bought on asics.com/gb within 60 days of purchase. Click here.

If you bought your ASICS product from another retailer click here.



60 DAY MONEY-BACK GUARANTEE RETURN POLICY TERMS & CONDITIONS

  1. This return policy applies to footwear and clothing bought from ASICS official online store www.asics.com (effective as of 1 September). Referred to in the next points in these terms and conditions as ASICS. 

  2. Only valid in ASICS full price stores. Products purchased from ASICS Factory Outlets or Clearance stores are to be excluded.

  3. ASICS Tiger products, Onitsuka Tiger products are excluded from this offer. 

  4. This return policy entitles the purchaser to return their ASICS footwear and clothing up to 60 days after purchase through the returns procedure.  

  5. ASICS will refund the full purchase price of the ASICS footwear and clothing. ASICS will only refund if the correct return procedure is followed, and terms and conditions are adhered to. ASICS reserves the right to reject the return and shall not give any compensation or refund for products that are returned that do not comply with these conditions.  

  6. Only returns made using the prepaid return label provided by ASICS will be accepted. ASICS will not refund any other shipping costs. 

  7. The ASICS footwear and clothing must be purchased for your own, personal use and any wear and tear must be consistent with reasonable and typical use of such a product. We reserve the right to refuse any claim that we consider not fulfilling these conditions. 

  8. ASICS reserves the right to change, alter or withdraw these conditions at any time. 

  9. These terms and conditions do not affect your statutory rights or rights of return as set out on your purchase invoice and/or the ASICS Terms and Conditions. 

  10. These Terms and Conditions should be read in conjunction with the ASICS Terms and Conditions available at http://www.asics.com/gb/en-gb/terms-conditions.

  11. This is only applicable to the following countries: Germany, United Kingdom, France, Spain, Italy, Austria, The Netherlands, Belgium, Sweden & Denmark . 

If you bought the product via third-party retailer, please check the applicable terms & conditions via www.asics-60-days-money-back-guarantee.com.