Contact Us

Customer Service- ASICS EUROPE B.V.



Customer service for Online sales, Monday to Friday 8:00am to 5:00pm

  • General customer service for online enquiries;
  • Questions on Orders;
  • Questions on shipments or Deliveries;
  • Questions on Shipping and returns;
  • Questions on Refunds;
  • Questions on availability of product on the webstore;
  • notifications of Website errors or payment issues.

We will be happy to answer your questions on the above when you call this number +353-45499032 or email us on Our business hours are Monday to Friday 8:00am to 5:00pm.

Please note that due to public holidays our customer service agents will not be able to answer your telephone calls on the dates listed below:
6/01, 14/04, 17/04, 1/05, 5/06, 24/05, 15/8, 11/09, 25/09, 12/10, 1/11, 6/12,8/12, 25/12, 26/12.
If you wish to contact us on these dates, please do so via e-mail and your message will be dealt with once our offices reopen.


+44 01925 243360


ASICS UK Ltd, General inquires, non consumer related. Monday to Thursday 9:00am to 5:00pm, and Friday 9:00am to 4:30pm:

  • Questions on independent retailers
  • Questions about sponsorship
  • Questions on company policies

For questions on the above or other general questions not related to the online store please call this number +44 01925 243360 or email us on