RETAIL STORES UPDATE

Our retail locations in Australia are now open. For all store trading times please use our Store Finder.

As the health and wellbeing of our customers and staff is our top priority, we've implemented social distancing measures, friendly non-contact service, and the following in-store safety measures to ensure our customers and staff are safe during COVID-19:

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Reduced maximum customer capacity

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Frequent hand and main surfaces sanitation

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Verbal Foot ID
fittings

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Cashless payment
systems

During this time our online store (asics.com) will remain open and fully operational.

We are all in this together. Our core belief is that exercise and moving our bodies will help lift our spirits and minds. Find the time to take care of yourself and those around you, and keep moving with us via ASICS Studio and Runkeeper.


AUSTRALIA POST DELIVERY UPDATES

Due to high demand across Australia Post's network and a reduction in freight capacity, there are currently delays in both the dispatch and delivery of orders. Please allow an additional 1-3 business days for your order to arrive

For additional information and updates, read more at Australia Post

AUSTRALIA POST DOMESTIC DELIVERY

All orders placed are sent via Australia Post's Express Post service to ensure parcels are delivered in the safest way possible.

Australia Post is taking action to help protect the health and safety of their staff and customers in relation to the spread of coronavirus COVID19.

SIGNATURE NO LONGER REQUIRED

To minimise the risk of contracting or spreading coronavirus, all parcels - be it at a post office or at a residence - will no longer require a signature for delivery or collection.

In all cases, whether a driver or postie delivers to the door or a customer goes into their local Post Office to collect a parcel, an Australia Post staff member will ask and record the customer’s name and sign on their behalf.

The customer will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter.

READ MORE


 

TEMPORARY RETURNS POLICY

We have temporarily extended our 30 day returns period. Any online ASICS (asics.com) purchases made after 02 March 2020 have an extended 45 day returns period.