Contact ASICS | ASICS Canada

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Placed an order with ASICS recently? Find out the status of your order here.

Want more details on how we ship out orders? Click here for all the details!

Need to return your order? Click here to start your return.

Click here to find information on warranties for your orders.

For online orders and warranty inquiries:

1-888-501-9062

customercare-can@asics.com

Monday - Friday
8:00am to 5:00pm EST

During the holiday period please expect a delay in response times.

Customer Service is closed during the time periods below:

May 26, 2025 from 8:00 AM ET until 8:00 PM ET

July 4, 2025 from 8:00 AM ET until 8:00 PM ET

September 1, 2025 from 8:00 AM ET until 8:00 PM ET

November 27, 2025 from 8:00 AM ET until 5:00 PM ET

December 25, 2025 from 8:00 AM ET until 5:00 PM ET

January 1, 2026 from 12:00 AM ET until January 2, 2026 at 8:00 AM ET

warranty-ca@asics.com

marketing-ca@asics.com