FAQs

EVENT DETAILS

What are the race categories available for registration?

42KM Full Marathon for team of 4 – Male / Female / Mixed. Each runner in the team of 4 will complete the same distance of 10.5KM.

21KM Half Marathon for a team of 4– Male / Female / Mixed. Each runner in the team of 4 will complete the same distance of 5.25KM.

How does the ASICS Relay work?

Team of 4 runners will run and complete a total race course of a 42KM full marathon or 21KM half marathon distance in a relay race format. The first runner of the team will start the race wearing the relay token. At the transitional point, first runner will pass the relay token to the second runner, the relay will continue until the last runner of the team finishes the race.

If your team of 4 is registered for the 21KM (half marathon) race category, each runner must run 5.25KM. If your team is registered for the 42KM race category, each runner must run 10.5KM.

Do all runners of the Relay assemble at the same location?

All runners in each team of 4 must assemble at their designated reporting locations before the stipulated time. The 1st runner reports to the Start Pen, while the remaining 2nd, 3rd and 4th runner reports to the Transition Zone.

Please take note that any team with latecomers will be disqualified.

Will all runners in a team receive the Finisher’s Medal?

Yes. All runners will receive a Finisher’s Medal each on the condition that the team finishes the race within the stipulated cut off timings.

If one of my team member cannot make it on race day, can the rest of the team run the extra distance to cover for him or replace him with another runner?

No. Due to safety and medical reasons, each team must consist the same 4 registered runners.

Teams are not allowed to substitute any team members or have any member of the team run more than a leg of the race. In the interest of the runners’ safety, the organiser strictly prohibits and strongly discourages the sale, exchange, and/or transfer of race entries, since each race bib contains the registered runner’s medical information and emergency contacts, which is important for medical teams to provide immediate medical assistance should an accident occur. Any violation of the above mentioned restrictions by any teams will result in an immediate disqualification as deemed by the race organiser.

Requests to transfer race bib to a non-registered runner are accepted on a case-by-case basis and is up to the discretion of the Event Organiser.

REGISTRATION

What is the minimum age to participate in ASICS Relay 2019?

A participant must be 16 years and above on the race day to participate in both 21KM, Half Marathon and 42KM Full Marathon race category.

What is the difference between a Male, Female and Mixed Team?

Each team must consist 4 team members that fulfills the gender criteria of the sub-categories that they registered for.

Full Marathon:

Female Team - 4 x Female Participants

Male Team - 4 x Male Participants

Mixed Team - Must consist at least 1 participant of the opposite gender. For example: MFFF, MMFF, MMMF

Half Marathon:

Female Team - 4 x Female Participants

Male Team - 4 x Male Participants

Mixed Team - Must consist at least 1 participant of the opposite gender. For example: MFFF, MMFF, MMMF

ASICS Relay registration instructions

These are the instructions that you can follow for TEAM LEADER registration:

1. Proceed to here
2. Login to register
   (Sign up for a LIV3LY Account / Sign-in with your LIV3LY Account / Continue without an account.)
3. Select “Create Team” for Team Leaders
4. Select 'Discount Type’ and insert your 'LIV3LY Code' if you have been issued a promo code. If not, skip this step.
5. Select the category that you would like to register (42.195 Team of 4/21.1km Team of 4)
6. Input your personal data.
7. Complete your registration by making an online payment.
8. Receive a confirmation slip in your email. You will receive a ‘Team LIV3LY Code” in your confirmation slip which you will have to pass on to your team members for them to complete their registration.
9. To check your registration status or make changes to your registration details, please proceed to the participants’ login page here
   
   

These are the instructions that you can follow for TEAM MEMBER registration:

1. Proceed to here
2. Login to register
   (Sign up for a LIV3LY Account / Sign-in with your LIV3LY Account / Continue without an account.)
3. Select ‘Join Team’ for Team Members
4. Insert your ’Team Member LIV3LY Code” provided by your team leader as the 'LIV3LY Code’.
5. Select “Register"
6. Input your personal data.
7. No payment will be required.
8. To check your registration status or make changes to your registration details, please proceed to the participants’ login page here.
   
   

How can I make payment?

You can make payment by credit card and debit card through the online payment portal which you will be directed to after you’ve duly completed your registration.

Do I need to fill up the Indemnity form and seek parental/guardian consent if I’m below the age of 18 as of race day?

Yes, participants below the age of 18 are required to seek parental/guardian consent before signing up for the race. They would be required to submit the signed Indemnity form during the Race Entry Pack Collection (REPC), failing which the Race Organiser reserves the right to refuse the entry of the participant. You can download the Indemnity form here.

How will I know if my registration is successful?

Participants will receive a confirmation email upon successful registration. Your unique Registration ID will be reflected on the confirmation slip.

Why have I not received my confirmation slip despite registering and making payment?

There could be several reasons:

1. The Confirmation Email has been blocked by your mail server or treated as Spam. Please check your Spam Inbox.
2. Your registration was not successful.
3. The email address entered at the point of registration was incorrect.
4. You may check registration status via the Participants’ Login Page here.
   

Do I get a refund if I choose not to participate after completing my registration?

No. Registration fees are strictly non-refundable.

Can I transfer my race entry to someone else?

No. Race entries are strictly non-transferable. Personal information such as medical condition are tagged to each unique participant and competing on behalf of the registered participant is not permitted. The Race Organiser reserves the right to disqualify the race entry and/or refuse participant’s entry into the start pen for race entries that have been transferred.

Can I make changes to my particulars after completing my registration?

Yes. You may do so via the Participants’ Login Page here. Please note that you will only be able to change the Running Sequence of your Team and your Contact Details. Any changes must be made 2 weeks before registration closes.

Can I change my race category after completing my registration?

No.

When is the closing date for registration?

Registration closes on 17 August 2019, or whenever slots are filled, whichever earlier.

EVENT TEE

What are the sizes and measurements of the Event Tee?

Unisex ASICS Event Tee Sizes Specification

Size Specification: Centimetres (CM)

Can I change the size of my Event Tee after completing my registration?

No.

Will I be allowed to change the size of my Event Tee during the Race Entry Pack Collection?

Strictly no exchanges are allowed.

RACE ENTRY PACK COLLECTION


What do I need to produce to collect my Race Pack?

1. A copy of your identification (Both soft and hard copies are accepted)
2. A copy of your Confirmation Slip (Both soft and hard copies are accepted)
3. Signed Indemnity Form (For participants below the age of 18)
   

* Only 1 runner from each team is required to collect the Race Pack on behalf of the team of 4.

* The Race Organiser reserves the right to refuse participants without the above documents from collecting their race packs.

What if I’m unable to collect my race entry pack?
You may authorize a representative to collect it on your behalf. Please download and complete the Letter of Authorisation. Your representative must produce the following during collection:

1. A copy of their identification (Both soft and hard copies are accepted).
2. A copy of your Confirmation Slip (Both soft and hard copies are accepted).

Letter of Authorisation

Where and when can I collect my race pack?

Venue : Pavilion Kuala Lumpur, Level 6, Tokyo Street
Date : 31 August & 1 September 2019, Saturday & Sunday
Time : 11am to 9pm


I have signed up with my company. Can I arrange for a bulk collection?

Bulk collection can be arranged for teams of 20 or more. Please write in to us before 17 August 2019 to make the arrangements.


RACE DAY


When will ASICS Relay Malaysia 2019 be held?
The run will take place during the night of 7 September 2019 (Sat).

Will there be baggage deposit service available?
Baggage deposit will be made available to all runners. Runners are encouraged to arrive early to deposit their bags and avoid any delay as a queue is expected.

NOTE: While maximum care and security will be enforced, the Race Organiser will not be responsible for any loss or damaged items. Participants who choose to use this service may do so at their own risk.

Is it compulsory to wear the race bib?
Yes. Participants without their assigned race bib will be refused entry into the starting pen.

What is the flag-off time for each category?
More information to be provided soon.

What are the Cut Off Timings?
42KM Full Marathon – 6 Hours
21KM Half Marathon – 3 Hours

For participants who cannot complete the race according to the cut off time in each category, for the safety of participants, Race Organizer will transfer the participant to the finish area using the closest route. The participant will not be entitled to a finisher medal.

Will there be an official photographer?
Yes. Photos will be uploaded on both website and our Facebook page after the event.

Can I skate or cycle during the run?
No. For the safety of all runners, skating or cycling is prohibited.

Can I bring along my pets?
No. Runners are not allowed to bring their pets along for the run.

Will there be distance markers along the routes?
Yes, there will be distance markers along the race route.

What if I am injured during the run or unable to finish the run?
Runners can approach any of our route marshals or first aid personnel en-route to seek assistance.

Questions