Question 1

How much is the delivery cost?

Accepted Answer

Shipping-Option* Delivery-Cost Delivered-In UPS - Standard Home Delivery € 4.95 
 (Free Shipping on all orders above € 50) 3 - 5 Business Days Pick-Up Point € 4.95 
 (Free Shipping on all orders above € 50) 3 - 5 Business Days Express Delivery € 9.95 1 - 2 Business Days**  *Please note that orders placed after 14:00 will not be processed until the following working day and your order may arrive in multiple shipments. As a OneASICS member any time you purchase footwear or apparel on our website, you get  free standard shipping  on ASICS and ASICS Outlet orders at all times. Make sure you’re logged in to your OneASICS account during checkout to get this option! ** Express Delivery information Place your orders before 11:30 CET to ensure same-day processing. Orders received after 11:30 CET will be processed for delivery the next day. Saturday and Sunday are not working days, so please factor that into calculations.

Question 2

Where do you deliver to?

Accepted Answer

We deliver throughout Austria Monday-Friday, excluding Austrian bank holidays. Please note we do not deliver to tax free areas.

Question 3

Tracking your order

Accepted Answer

Once your order has been dispatched, an email will be sent to the email address provided when placing the order notifying you that your order is on the way. You can click on the tracking number provided to track your order. You can also log in to My Account to view the status of your order or your order history. If you do not have an account or are a new customer, you can create your account. Once your order is dispatched from our warehouse, you can also use  the tracking number (or Item ID)  that you received in an email from us to track the progress of your parcel.

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Shipping

How much is the delivery cost?

Where do you deliver to?

Tracking your order