Stockroom Supervisor Onitsuka Tiger Regent Street
Apply NowTHE HISTORY AND VISION OF Onitsuka Tiger
Onitsuka Tiger was born in 1949 as a sports shoe brand. The company continued to evolve until 1977, actively incorporating innovative ideas and technologies. In 2002, the company was reborn as a fashion brand in search of a more sophisticated style. Shoes that were once used for competitions were updated to shoes for town use, and they became loved as fashion items. Newly designed clothing and bags also express Onitsuka Tiger's commitment to both traditional detailing and a fashion mindset. Onitsuka Tiger is now undergoing a further evolution. It is sublimating itself into a "premium fashion brand. This premium is not about the price of a product, but rather about the brand's worldview, commitment to quality, and service, meaning one and only.
DUTIES AND RESPONSIBILITIES
Delivery planning: plans and organises the delivery following company guidelines.
Product knowledge: understands Onitsuka Tiger Product in depth, is able to work with commercial reports and provides the managers with relevant feedback.
Stock management: analyses product sales and stockroom capacity to keep managers and all relevant departments informed.
Stockroom organisation: ensures the correct implementation and application of company guidelines and high standards related to the stockroom.
Manage and maintain the capacity, of the stockroom. Ensuring the quality and care of the garments.
Oversee stockroom efficiency. Ensures correct procedures are applied: Seeding, Transfers etc.
Knows and applies all internal procedures to control shrinkage and supervises inventories.
Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Onitsuka Tiger history and heritage.
Build and strengthen relationships with customers, deal with different nationalities and personalities and put always the customers at ease addressing complains and inquiries.
Assisting customers in finding the products they are looking for and providing shopping advice and recommendations to customers offering alternatives and adds on.
Proactively identifies areas of opportunity to guarantee that all store operations run efficiently.
Carries out other necessary tasks to support their team in the completion of store duties.
Guarantees staff wellbeing, the implementation of best safe work practices and the compliance of all Health and Safety regulations.
Respects the opinion of others and promotes the company’s principles of diversity and inclusion.
Allocate resources to every task according to the actual needs through strong scheduling management.
Development of team by ensuring that all associates are properly trained on store operations and standard procedures (Front and back, including Cash Desk)
Ensures company grooming and uniform standards and policies are followed.
Guarantees staff wellbeing, the implementation of best safe work practices and the compliance of all Health and Safety regulations.
REQUIRED SKILLS AND QUALIFICATIONS
- Strong team spirit
- Stockroom experience in similar settings
- Goal oriented
- Leadership skills and able to influence others.
- Deep passion for Fashion
- Excellent verbal and oral communication skills
- Ability to work in a high-pressure environment and multitask.
- Working knowledge of relevant POS software and retail equipment
- Sales and persuasive skills
- Customer service and good interpersonal skills
- High flexibility and ability to adapt to different customers.
- Problem-solving skills