Help Center
Shipping Delay Notice
ASICS.com is undergoing a system update that will impact delivery times. During this period, delivery delays will occur and tracking information may be unavailable. We appreciate your patience during this time.
Contact Details
Customer Service
For online orders and warranty inquiries:
1-888-501-9062
customercare-can@asics.com
Monday - Friday
8:00am to 5:00pm EST
During the holiday period please expect a delay in response times.
Customer Service is closed during the time periods below:
May 25, 2026 from 8:00 AM ET until 5:00 PM ET
July 4, 2026 from 8:00 AM ET until 5:00 PM ET
September 7, 2026 from 8:00 AM ET until 5:00 PM ET
November 26, 2026 from 8:00 AM ET until 5:00 PM ET
December 24, 2026 from 8:00 AM ET until 5:00 PM ET
January 1, 2027 from 12:00 AM ET until January 2, 2026 at 8:00 AM ET
Warranty
warranty-ca@asics.com
Marketing & Sponsorships Request
marketing-ca@asics.com