Shipping Information

Due to adverse weather conditions including flooding, rockslides and mudslides in B.C., there are multiple road closures affecting ground transportation of mail and parcels across Western Canada. Customers may experience some delays in receiving items.

Please allow 1 to 2 business days for order processing, prior to shipping, depending on carrier cut-off times. Same day shipping is not guaranteed on any order. 

Shipping Method

Shipping Cost

Transit Time

Standard $10 (Free On All Orders Over $150) 3-5 Days

ASICS offers FREE standard delivery on all orders over $150. Orders under $150 will be charged $10 for standard shipping . We ship Monday - Friday, excluding federal holidays.

To ensure an on-time delivery, please enter your billing address and phone number exactly as it appears on your credit card statement.

Failure to enter the correct billing address and phone number on file with your bank will result in delays to your order. We are not responsible for shipping delays due to incorrect information.

CARRIER INFORMATION

Orders ship Canada Post. P.O. Box and APO/FPO shipments are serviced solely by standard ground Priority Mail through Canada Post. No expedited services are available.

BILLING AND CREDIT CARD DETAILS

To ensure an on-time delivery, please enter your billing address and phone number exactly as it appears on your credit card statement. Failure to enter the correct billing address and phone number on file with your bank may result in delays to your order. ASICS Canada is not responsible for shipping delays due to incorrectly entered billing information.

CANCELLING AND MODIFYING ORDERS

Our goal is to get your order shipped as soon as possible. As a result, orders cannot be cancelled or modified once they are placed. If you have questions about making a return please see to our return information page or email Customer Care at customercare-can@asics.com, Monday to Friday from 8:00am to 5:00pm EST.

INTERNATIONAL SHIPPING

We do not ship internationally.

ASICS Canada restricts shipments to international re-shippers or businesses that forward packages to international addresses.

© 2022 ASICS Canada Corporation. The stripe design featured on the sides of the ASICS® shoes is a registered trademark of ASICS Corporation.