Question 1

How much is the delivery cost?

Accepted Answer

ASICS.com & Outlet Shipping-Option* Delivery-Cost Delivered-In SEUR - Standard Delivery € 4.95 
 (Free Shipping on all orders above € 50) 4 - 6 Business Days* SEUR - Collection € 4.95 
 (Free Shipping on all orders above € 50) 4 - 6 Business Days* SEUR - Lockers € 4.95 
 (Free Shipping on all orders above € 50) 4 - 6 Business Days* Express Delivery € 11.95 1 - 2 Business Days** Madeira and Azores 
 UPS - standard delivery € 14.95 4 - 6 Business Days*  *Please note that orders placed after 14:00 CET will not be processed until the following working day and your order may arrive in multiple shipments. As a OneASICS member any time you purchase footwear or apparel on our website, you get  free standard shipping**  on your ASICS orders at all times. Make sure you’re logged in to your OneASICS account during checkout to get this option! ** Express Delivery information Place your orders before 11:30 CET to ensure same-day processing. Orders received after 11:30 CET will be processed for delivery the next business day. Deliveries are made from Monday to Friday, with no service on weekend, please factor that into calculations.

Question 2

Where do you deliver to?

Accepted Answer

We deliver throughout Portugal, including Madeira and Azores, from Monday to Friday, excluding public holidays.

Question 3

Tracking your order

Accepted Answer

Once your order has been dispatched, an email will be sent to the email address provided when placing the order notifying you that your order is on the way. You can click on the tracking number provided to track your order. You can also log in to My Account to view the status of your order or your order history. If you do not have an account or are a new customer, you can create your account. Once your order is dispatched from our warehouse, you can also use  the tracking number (or Item ID)  that you received in an email from us to track the progress of your parcel.

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