How to Place An Order
The Customer may place an Order on the condition that the Customer:
(i) provides his/her correct name and address, phone number, email address, payment details and other required information;
(ii) provides a delivery address that is located in Vietnam
(iii) is the owner or authorized holder of a valid debit/credit card to buy the Products, if paying with a debit/credit card.
The Customer will be provided with an opportunity to review his/her Order(s)in his/her registered OneASICS account, and check the total price of his/her Order(s) and the information he/she has provided.
(Desktop site)
(Mobile site)
An Order is placed by clicking on the "Add to Cart" button and proceeding to the checkout page.
(Desktop site)
(Mobile site)
(Desktop site)
(Mobile site)
(Desktop site)
(Mobile site)
(Desktop site)
(Mobile site)
(Desktop site)
(Mobile site)
(Desktop site)
(Mobile site)
(Desktop site)
(Mobile site)
Once the Website receives the Order, ASICS will send an email to Customer via the email address that they provided (the “Order Placement Email”). This will be done as soon as reasonably practicable. The Order Placement Email will acknowledge receipt of the Order(s) and set out details of the ordered Merchandise. This Order Placement Email does not constitute an acceptance of Customer’s Order(s) – only a confirmation that the Website has received it.
ASICS will check whether the ordered Merchandise is in stock. ASICS will then pick and pack the Order(s) via its retail stores, area of operations or warehouse and mark the order as “Shipment Created”.
As soon as the status is changed to Shipment Created, the delivery partner will receive a notification from ASICS to collect the Order(s). The Customer will also be sent a separate email notifying the Customer of the confirmation of the Order (the “Shipment Created Email”). The delivery partner will then proceed to deliver the relevant package(s) to the relevant Customer.
(Desktop site)
(Mobile site)
(Desktop site)
(Mobile site)