ASICS gift card FAQs
When will my digital gift card be emailed?
Gift Cards purchased online will be emailed within 2 hours, or at 10am on the selected scheduled day.
If I place a C&C order when will my digital gift card be emailed?
Gift Cards purchased online will be emailed within 2 hours, or at 10am on the selected scheduled day. Gift cards part of a C&C order will not be available to collect instore.
Does my gift card expire?
ASICS gift cards are valid for three years from purchase date. The expiry will be shown on your gift card/receipt.
Can I use my gift card at an ASICS store?
Yes, ASICS gift cards can be used both online and in any of our ASICS retail stores.
What if my gift card doesn't cover my order total?
If the gift card doesn't answer the full purchase amount, you can complete your purchase with any of our available payment options.
Can I use more than one gift card on an order?
Yes, you can use multiple gift cards on the same order.
Where can I find the gift card number and PIN?
For digital gift cards, both numbers are in the gift card email. For physical gift cards, both the gift card number and PIN are on the back of the card.
How can I check my balance on a gift card?
You can check your balance in the section above by clicking on 'Check Balance'.
What happens if I return items purchased with a gift card?
If you made a purchase with a gift card, a new gift card will be issued with the refunded price. You should receive your new gift card within 2 hours after the refund has been issued. Read the ASICS Gift Card Conditions here.