ASICS Australia COVID-19 Updates



Retails Stores Updates

As the health and wellbeing of our customers and staff is our top priority, we've implemented social distancing measures, friendly non-contact service, and the following in-store safety measures to ensure our customers and staff are safe during COVID-19:

3 Cards

Capacity

Reduced maximum customer capacity

sanitising

Frequent hand and main surfaces sanitation

Payment

Cashless payment options
available

Australia Post Delivery Updates

Australia Post Domestic Delivery

All orders placed are sent via Australia Post's Express Post service to ensure parcels are delivered in the safest way possible.

Australia Post is taking action to help protect the health and safety of their staff and customers in relation to the spread of coronavirus COVID19.

Signature No Longer Required

To minimise the risk of contracting or spreading coronavirus, all parcels - be it at a post office or at a residence - will no longer require a signature for delivery or collection.

In all cases, whether a driver or postie delivers to the door or a customer goes into their local Post Office to collect a parcel, an Australia Post staff member will ask and record the customer’s name and sign on their behalf.

The customer will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter.

Temporary Returns Policy

We have temporarily extended our 30 day returns period. Any online ASICS (asics.com) purchases made after 02 March 2020 have an extended 45 day returns period.